I spent 6+ years in the corporate fitness world. There were a lot of good lessons that came out of that experience which I still use everyday. And some things I learned, I just have to amount to personal development. One of those lessons came from the corporate drive for money. You see, when you work with a box-gym trainer, they have sales and session quota which must be fulfilled and exceeded or else they get a fire lit under their firm little fannies. I was constantly pressured to cold-call, and keep calling and pressuring old clients to resign or continue to get back in my schedule. It was all about the $$$ and I hated that. I didn't feel like it was always in the clients' best interest to be pressured. Nor did I find that it frequently amounted to making much of a change in their life. Now, that's not to say no one ever benefitted from me using sales or other techniques to get them back it. Some people, it was just a great incentive to give their fitness goals another shot.
However, the more I learn from clients about psychology and your behaviors, the more I find myself not wanting to pressure people. As you all know, I don't frequently do sales (maybe 1-2x/year) and I'm not one to call or email someone and guilt them into coming back in. When I text or email you to check in, it's because I've gotten sick of wondering and I truly want to know how you are. Admittedly, I'm not the best about getting ahold of people, but I'm trying to work on my distraction level! (Be patient with me)
All that to say, if you're ready for change, you'll naturally be inclined to take some kind of step forward. And I can do very, very little for someone who doesn't want to change something in their life. It may come off as laissez-faire or even uncaring, but that's not the intent.
If I was in the fitness industry to make a ton of money, I would be a very different trainer. Staying true to my values of holistic health, encouraging a mental and physical change from with, putting aesthetics on a lower priority in comparison to your internal well-being and so on are NOT money-makers. These are the hard pills to swallow when you want to lose 10 pounds by yesterday.
I'm very happy to say that I have clients who have been working with me for over five years. This makes me feel like I'm moving in the right direction as I'm constantly trying to improve my knowledge and skills as a fitness professional and coach. But also that clients can see that I value the relationship so much. And part of that, obviously is communication, which I put a great deal of value in.
But here's my approach to it, I want to know everything you're willing to share with me if it gets you better results. But we all go thru hard times and can get overwhelmed with life too. My interest is to equip you the best way possible to keep balance and positive mindset while working on your goals even in the hardest of times. But not everyone wants that or is ready for that. When a client pulls back, for whatever their reasoning is, I don't start pushing my way into their space. I'll always be there for encouragement and ready to get them back into my schedule when the time is right but, I don't chase people down anymore.
Come back when you're ready to either give it your best shot when things in life are good, or when you're ready for the boost I can offer to get you back into the groove of things again. I hope to never give someone the impression they are not welcome back. And that's the funny thing about the client/trainer relationship. When you feel like you've "fallen off the deep end" or you're just feeling ashamed for whatever reason, many people either get very nervous about contacting their trainer again or simply avoid them altogether. That's why I want to make this post. If you know my story, you know I could be the last person to judge someone for struggling. I want this to always be a safe and accepting environment for everyone, no matter where you are in your journey.